Returns & Exchanges
At FoodSt, we take food safety and quality seriously to ensure you enjoy every meal. If your order arrives damaged or does not meet our high standards, please contact us within 24 hours of delivery for a resolution.
Contact Support
Send an email to our support team with your order number and clear photos of the issue within 24 hours of receiving your delivery.
Quality Assessment
Our kitchen team will review your photos and details to determine if the product meets our quality and safety specifications.
Resolution Selection
Once approved, you can choose between a full refund to your original payment method or a replacement of the affected items in your next delivery.
Proper Disposal
Since we deal with perishable food items, we do not require physical returns; please dispose of the compromised product safely as instructed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing